the FAQ Section




What is your service minimum?

Bridal: For bridal appointments, we require a minimum of 4 services to be booked for us to travel to you. This can be either 4 hair services, 4 makeup services, or a mixture of both. The bridal hair and makeup package counts as 2 services.

Non-Bridal: For non-bridal appointments we require a minimum of 2 services to be booked for us to travel to you. If you only need one service you will be charged a single service booking fee. 


What types of products do you use in your kit?

Most products we use are NARS, Armani, Fenty, MAC Cosmetics, & other pro brands. If clients need us to use a specific product due to preference or other conditions, such as skin sensitivity, we will be happy to accommodate and you may bring those products to the trial or event.


What does a trial consist of?

Trials are usually completed 2 to 3 months before the event, sometimes sooner, if necessary. The client will pay the trial fee (and extra fees, i.e.: travel, lashes, etc.) on the day the trial is executed. During the trial the artist will refer to photos and converse with the client to create the perfect look. The trial will be minimized to one hair style and one makeup look (with small adjustments allowed for each). If the client requires a second trial, on another date, for either service, they will need to pay the fees per service and will not be offered the combination package pricing. 


Do you travel to our location?

Yes, we are happy to travel to your location as long as the artist(s) are compensated accordingly. Please inquire with us for our most up-to-date mobile service fees.


How do I reserve my date?

Unless otherwise stated, clients can secure their date by signing the contract provided by Beauty Brigade and paying the non-refundable deposit. This deposit will go towards the clients’ final balance on the day of your event.


How is payment made?

The week before the wedding the client will be sent a finalized breakdown of services and balance owed per person, along with a total. They will be able to make this payment online, using the invoice provided. 


What is your cancellation policy?

The client must notify Beauty Brigade of cancellation within two weeks of the scheduled event. If the client fails to do so, they will be responsible for payment of all services scheduled.

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