FAQ

Most products we use are MAC Cosmetics, Smashbox, Tarte, Becca Cosmetics, NARS, & other pro brands. If clients need us to use a specific product due to preference or other conditions, such as skin sensitivity, we will be happy to oblige and you may bring those products to the trial or event.

Trials are usually completed 2-3 months before the event, sometimes sooner, if necessary. The client will pay the trial fee (and extra fees, i.e.: travel, lashes, etc.) on the day the trial is executed. During the trial the artist will refer to photos and converse with the client to create the perfect look. The trial will be minimized to one hair style and one makeup look (with small adjustments allowed for each). If the client requires a second trial, on another date, for either service, they will need to pay the fees per service and will not be offered the combination package pricing. The per service prices are stated on the pricing menu below.

Once the final headcount of services is supplied by the bride/client, we will determine the number of artists needed for the event, and how much time will be needed to execute the number of services given (Each service is based on 30-45 minutes of time). We will develop a timeline in Microsoft Excel and will provide the client with this spreadsheet before the day of the event.

Unless otherwise stated, clients can secure their date by signing the contract provided by Beauty Brigade and paying the $50 non-refundable deposit. This deposit will go towards the clients’ final balance on the day of your event.

The client must notify the artist of cancellation within two weeks of the scheduled event. If the client fails to do so, they will be responsible for payment of all services scheduled. If the venue cancels the event, for any reason, and the artist has started services, or is in the process of executing services, the client will be responsible for payment of all scheduled services.

We require a minimum of 2 services to be booked for us to travel to you. This can be either 2 hair services, 2 makeup services, or one of each. The bridal combo packages count as 2 services.

Yes. We are happy to travel to your location, as long as the artist(s) are compensated accordingly.

Yes. There will be a travel fee applied to both the trial and day of the event if the artist(s) are required to travel outside of the immediate downtown Orlando area; this applies to over 15 minutes of drive time. The fee will be based upon miles traveled.

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